Servicing a sortation system

Servicing & Maintenance

Dedicated Service and Maintenance Team

Here at Axiom, we have a team of qualified engineers to carry out servicing and maintenance to keep your system up and running 24 hours a day, 7 days a week. We agree a maintenance contract to suit your requirements. As part of our servicing and maintenance package, we offer a comprehensive spare part service.

"We have a support contract in place with Axiom. This provides remote support and regular on-site scheduled system maintenance around our peak season to rectify any potential issues before they become problematic."

Simon Butteriss
Assistant Director – Group Operations
Cambridge Assessment

"Axiom has installed a camera so that they can view the sorter remotely. They can also access the system that runs the software and the hardware, making any changes or modifications that are required from their headquarters in Tamworth."

Stuart Rivett
Managing Director
B2C Europe

“If there is an issue, Axiom can remotely connect into our system and there is also a camera on site so they can see what’s happening on the line. Most of the time they will sort matters out over the phone with our engineering team; otherwise, they will come on site and fix issues quickly."

John Wilson
Head of Operations
JD Williams

“We have taken out a support contract with Axiom, so that we can use Axiom's 24/7 call out facility."

James Hodgetts
Programme Manager
Unipart Technology Logistics